Microsoft® Outlook is the most popular business email and scheduling software. It can also be used for managing tasks, keeping your calendar, managing contacts, taking notes, journaling, and even connecting with friends and colleagues via social networks. In many organizations, proficiency with Microsoft® Outlook is critical to work effectively. This course will provide the basic and advanced concepts and skills you need to be productive with Microsoft® Outlook: How to communicate via e-mail messages, organize your contacts, arrange your schedule, how to organize Outlook items, use advance message properties, and collaborate with others. If you intend to take the Microsoft Office Specialist exam for Outlook, you will need to take both Levels to be fully prepared for the exam.
This course assumes that you are familiar with using personal computers and have used a mouse and keyboard (basic typing skills are recommended). You should be comfortable in the Windows environment and be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. If you intend to take the Microsoft Office Specialist exam for Outlook, you will need to take both Levels to be fully prepared for the exam.
This course is designed for people who need to learn how to use Microsoft® Outlook, persons interested in pursuing the Microsoft® Office Specialist certification for Outlook, professionals looking to enhance their resume, and Government and government contracted personnel who require knowledge and certification. If you intend to take the Microsoft Office Specialist exam for Outlook, you will need to take both Levels to be fully prepared for the exam.
Level 1 (1 Day)
- Fundamentals
- E-mail Basics
- Contacts
- Tasks
- Scheduling
- Customization
Level 2 (1 Day)
- Organizing Outlook
- Managing Your Mail
- Advanced E-mail Settings
- Notes and Journal Entries
- Collaboration
- Official Microsoft® Training Materials
- State-of-the-art Training and Lab Equipment
- In-class Internet Access
- Personal Computer Station for Each Student
